Shipping policy
At LuvlyMama, we are dedicated to delivering your baby essentials safely and on time. We understand how important it is for parents to receive products like Swaddles, Blankets, Hooded Towels, Wash Cloths, Dry Sheets, and LuvlyCaps without delay, and we work hard to ensure a smooth shipping experience.
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Order Processing Time: All orders are processed within 1–3 business days after successful payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
- Shipping & Delivery Time: We partner with trusted courier services to ensure secure and timely delivery. Standard delivery usually takes 3–7 business days depending on your location. Deliveries to remote or rural areas may take slightly longer.
- Shipping Charges: Shipping fees are calculated at checkout based on your delivery location. We may offer free shipping on selected orders or during promotional periods.
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Order Tracking: Once your order is dispatched, you will receive a confirmation email with a tracking number so you can monitor your shipment in real time.
- Delays or Lost Shipments: While we aim for timely deliveries, unexpected delays due to weather, logistics, or courier issues may occur. If your order does not arrive within the estimated timeframe, please contact our customer support team for assistance.
- Address Accuracy: Please ensure that your shipping address and contact details are correct when placing your order. LuvlyMama is not responsible for delays or non-delivery caused by incorrect or incomplete address information.
For any shipping-related inquiries, feel free to contact our customer care team at support@luvlymama.com. We are always happy to assist you.